Incident Management

If an incident or emergency takes place, the EMP has formal system in place to manage the situation.

PMC has adopted and fully implemented the Incident Command System (ICS) at all levels. ICS is a comprehensive and practical system widely used nationally and internationally by both government and industry sectors to manage emergencies. It is a standardized, on scene, management system used for all types of emergency and non-emergency events. ICS follows the principle of “Get Big Quick” to make sure people, plans, and resources are in place as soon as possible. PMC has adopted the ICS priorities for all emergencies and used them to define objectives for all initial response actions.

These priorities are defined as:



PMC focuses training and emergency responses based on the management by objectives principle. This is a systematic way of establishing and prioritizing common objectives to guide the actions of all responders. This approach allows responders to focus on achievable goals and to attain the best possible results from available resources.

There are five primary ICS management functions:


When responders are mobilized, they will report to one of the following incident facilities

Incident Command Post (ICP)

Established for Incident Management Team (IMT) leadership to manage and organize the incident respond and for IMT personnel to check-in. Located in close proximity to the incident.


Emergency Operations

Centre (EOC)

Established for the corporate Incident Support Team (IST) to check-in and support the IMT in an emergency response.


Staging Area

Established for incident personnel and equipment to gather while waiting for tactical assignment. There may be multiple staging areas based on incident needs.


Reception Centre

Established for evacuated residents to check-in and for responders to assess their needs. There may be multiple reception centres based on incident needs.


Working with local first responders, local authorities, government agencies, indigenous communities, and other participating stakeholdersis critical to managing any incident or emergency. PMC’s ICS structure has specific positions in place to ensure communication takes place. This includes Liaison functions to make sure there is clear communication and coordination with all impacted stakeholders.

Each organization that may be potentially involved in a response has roles and responsibilities that are agreed to before an emergency occurs. This takes place in the ERP planning stage and during annual maintenance. Roles and responsibilities – particularly for first responders and local authorities - are dependent on a number of considerations including the jurisdictional authority and geographical considerations. These roles and responsibilities can be found in all of our ERPs. Our continued education sessions provide ongoing information to local first responders, local authorities, indigenous communities and other participating stakeholders.

A Unified Command response organization may be established for incidents involving multiple jurisdictions or agencies. Unified command is one way for everyone to work together and make decisions when responding agencies and/or jurisdictions with responsibility for the incident share incident management. It allows agencies with different legal, geographic and functional authorities and responsibilities to work together effectively and manage a response by setting common objectives.

PMC has a significant amount of resources ready and available to respond to an emergency. Our personnel are trained to respond to emergencies; this enables us to have confidence that at any given time, there are teams available to effectively respond to any incident or emergency. We also have equipment for command, control and containment operations strategically located in all of our areas of operation.

Additionally, PMC is supported by third-party responders, spill co-operatives, association membership, and mutual aid agreements that ensure resources are in place to meet the demands of any emergency.



PMC Incident Management Team


The above image represents the Incident Management Team (IMT) during a response. This is an example of the five functional areas that PMC would stand up in a response. For more information on ICS please see the following link:



In accordance with Canada Energy Regulator (CER) Order MO-002-2017 (the Order), PMC has made Emergency Management Program Information available on its website for public viewing. Links to additional Emergency Management Program information are provided below:

Emergency Management Program

Emergency Response Plans

Training and Exercises

Stakeholder Engagement and Continuing Education

What to do in an Emergency