Damage Prevention

Plains Midstream Canada (PMC) is dedicated to raising awareness of safe digging practices to improve safety and reduce damages to underground infrastructure.

Whether you’re planning a home improvement job, planting a tree or installing a fence or deck, you can save time and money while keeping yourself, your community and your province safe by calling or clicking before you dig.

For more information on Dig Safe, please visit digsafecanada.ca.

While we do our best to provide a workplace that protects the health and safety of our employees and the communities surrounding our operations, we also need your help to ensure everyone’s safety. Damage to pipelines caused by third-party activities such as construction or excavation pose a risk to public safety, but it is preventable.





As part of being a good neighbour, the safety of those working on and living near our pipelines is a top priority for PMC. Ground disturbance activity that occurs without our knowledge or consent, such as construction or excavation, can cause damage to pipelines and poses a risk to public safety, but it is preventable.

Activities on Right-of-Way

A pipeline is installed within a strip of land called the right-of-way (ROW) and PMC has acquired rights to use this land for the construction, operation, and maintenance of our pipelines. To create a safe environment for everyone, our Provincial and Federal regulators require us to issue a proximity permit for work within 30 metres (the safety zone) of our pipelines and a crossing permit for work within our ROW. 




Click or call before when work needs to be done within the 30 metre safety zone. This includes activities such as:

  • operating vehicles or farm equipment
  • reducing depth of soil covering the pipeline
  • ploughing below 30 cm (one foot) or ground leveling
  • planting trees or hedges
  • installing drainage systems/fencing, etc.

See the safety checklist for more information about planning work on the ROW.

Always remember when living or working near the pipeline ROW:

  • Always call or visit Click Before You Dig
  • Respect the 30-metre (100-foot) safety zone, which extends on either side of the right of way
  • Call PMC’s 24-hour Emergency Response at 1-866-875-2554 if you suspect a problem related to our pipelines or facilities
  • Report suspicious behaviour around pipeline systems and facilities (in Canada) by calling the National Security Information Network at 1-800-420-5805
  • For an act in progress, call 911 or your local police department
  • For third-party crossing agreements, email us